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Greater Metropolitan Association of REALTORS®


Boards are required to offer mediation as a preliminary, voluntary alternative to arbitration. The Greater Metropolitan Association of REALTORS® provides mediation services to assist the resolution of disputes.

Although no party to an arbitrable matter can be required to submit to mediation and mediation cannot and is not intended to be a substitute for the arbitration procedures, mediation can be useful tool in resolving the conflicts that arise. Mediation can resolve disputes, promote amicable resolutions and reduce the number of cases requiring the more formal and complex arbitration procedures.

It must be understood by all parties that participation in mediation procedures is entirely voluntary. The parties are offered the opportunity and encouraged to participate in the mediation process in good faith and, further, encouraged to abide by the determination. The parties to mediation should be aware that they may withdraw from the process at any point prior to reaching an agreement. If either of the parties rejects the proposed resolution, the mediation procedure will be deemed concluded and the matter will proceed to arbitration. However, if the parties agree to a settlement of the dispute and the settlement has been reduced to writing and has been signed by all parties, the matter is deemed resolved and cannot be the subject of a subsequent arbitration hearing.

Download the Mediation Brochure to learn more.